![]() Your account remains open and available for your use. We contacted you so we could better understand the activity on your account and learn how to improve your shopping experience. We’re concerned about the activity on your account and want to do all that we can to avoid the inconvenience you experience having to make frequent and possibly avoidable returns of the items you purchase from and with any delivery issues with your orders. Thanks for writing to us and we are sorry for any misunderstandings with the email you received. Some banned users reported that Amazon also terminated their accounts after the return rate overcame 10%, so it is best to keep the rate as low as possible.Īfter sending them an email, I received a polite response from Amazon and seemingly my account will be alright. Try to keep the return rate lower than 10%. In case you are abusing the system and returning items without legit reasons, you should stop immediately and also send them an email saying you will be more careful buying products in the future. Then you should reply to and explain what went wrong with your orders. When you receive the warning email, you should immediately check your Amazon account to find out unusual account activities. If you return too many items lately, you should have good reasons and don’t forget to take some pictures if the products are defective or different from what you ordered. We look forward to seeing you again.“ How to Avoid Being Suspended ![]() You’ll continue to receive monthly payment reports and occasional announcements regarding tools, and features for up to 60 days after the end of this month. Your unpaid balance due to you will be paid out 60 days following the end of this month. You can apply for a new Associates account anytime. If you should ever wish to reconsider, we’d certainly welcome you back to the program with a different email address. “ I’m very sorry that I’ve had to close your Associates account with Associate ID because we’ve been told the attached account will be closed within 24 hours. Afterwards, I’ve used the new account for shopping and making money online for a while and haven’t got any problem so far. After contacting the customer service and explaining how I was a valuable member, they investigated and sent me another email welcoming me back to the program. Update 2: Since my customer account is banned, all other services including Amazon Seller and Amazon Associates accounts were also closed. I had over $100 in my gift card balance and Amazon agreed to send me the refund, I received a check in my mailbox after 1 week. All open orders were canceled, I just could access digital content purchased in the account. They said I cannot open a new account or use another account to order on the site. Just a few days later, Amazon decided to cancel both of the accounts for not meeting the terms of Conditions of Use agreement. Update 1: My wife returned a bicycle purchased in her account.
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